Chat with us, powered by LiveChat Order Confirmation & Delivery Policy

Order Confirmation Delivery Policy

After you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system.We will review every doll order manually to make sure that we aren't missing any customization option, that the doll that you have built makes sense and to ensure that your love doll will satisfy your needs. After confirmation, the manufacturing process starts. After confirmation of your order details, the order cannot be canceled for any reason.

We will provide photos of the product before it is shipped, once the photos are confirmed by the Buyer and the shipment has been requested no cancellations, requests or complains will be accepted.

Normally the doll’s production time is around 5 to 10 days and it usually takes another week in shipping transit. You can expect total production and shipping time for your dream doll to be approximately 3 weeks (actual time may vary depending on delivery location). As this is a custom product created just for you, once production of your custom doll has begun your order may not be cancelled for any reason.

Due to holidays, festivities or unavoidable circumstances, delays may occur during the manufacturing or shipment of the product.

Shipment is discreet and signature is required for delivery to ensure it is received by the right person.

We will send you the tracking number and please feel free to follow up with us support@unique-dolls.com

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Unique Dolls | Your reliable sex doll supplier

Unique Dolls provide the best quality,100% authentic sex dolls.

The TPE doll brands we are selling:
WM Doll, YL Doll,Piper Doll, 6ye Doll, AXB Doll, JY Doll, AF Doll, Doll 4 Ever, Irontech Doll,Qita Doll,SY Doll...

The silicone doll brands we are selling:
JM Doll, Z-One Doll, Sanhui Doll,Sino Doll...

More good quality doll brands will coming soon.

We know that creating your own dream doll has never been so easy, you can choose the body size(The bust/the waist/the hip) you would like to start with, then choose the wig style, eye color, skin tone, breasts type, areola color/size, vagina type according to your preference.If you have any questions during the process, please chat with us via LiveChat, we are glad to offer help.
After you finalize your options, we take care of the rest, including sending you a confirmation letter to double confirm your order’s details are CORRECT, placing your order to the factory, sending doll photos to you after your order is ready, making sure your package is well packed for shipping,shipping the doll to you after your confirmation, providing the tracking number after your order shipped...

All of our realistic sex doll are made by hand, we assure the doll’s quality because all of them are made by our long term cooperation factories. We will ask the factory to make the doll as close as to the image on our website, but as you know, sex doll industry is hand-made work, different makeup may bring different feelings to you, so, if your real love doll is even the slightest bit from what you expected at the factory, we 100% guarantee to make it right. We are committed and dedicated to our customers and prioritise customer service over profit.
Unique Dolls provide Free Worldwide Shipping. The price you see is the final price. No Surprise!!! We are glad to provide a money back guarantee, when you receive your doll, Please inspect your doll as soon as she arrives.Returns and refund are accepted only if you have received an incorrect item due to our error, or a defective item. In which case we are happy to pay for the return shipping, fix or replace the item at no additional charge and ship it back to you.

What’s more,we are dedicated to protecting your privacy, all packages are delivered in 100% discreet packaging & shipping, additionally, customer details are sealed within our privacy policy.

Unique Dolls team ALWAYS think for you, serve you the best quality dolls at reasonable price, we are so honor to be your reliable friend in sex doll market.