Order Confirmation & Delivery Policy

After you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system.We will review every doll order manually to make sure that we aren't missing any customization option, that the doll that you have built makes sense and to ensure that your love doll will satisfy your needs. After confirmation, the manufacturing process starts. After confirmation of your order details, the order cannot be canceled for any reason.

We will provide photos of the product before it is shipped, once the photos are confirmed by the Buyer and the shipment has been requested no cancellations, requests or complains will be accepted.

Normally the doll’s production time is around 5 to 10 days and it usually takes another week in shipping transit. You can expect total production and shipping time for your dream doll to be approximately 3 weeks (actual time may vary depending on delivery location). As this is a custom product created just for you, once production of your custom doll has begun your order may not be cancelled for any reason.

Due to holidays, festivities or unavoidable circumstances, delays may occur during the manufacturing or shipment of the product.

Shipment is discreet and signature is required for delivery to ensure it is received by the right person.

We will send you the tracking number and please feel free to follow up with us [email protected]